When your main line backs up, everything backs up. We clear it, document it, and guarantee our work — choose from Imperial Clear, Imperial Standard, or Imperial Restoration based on your situation.
Main sewer line problems rarely announce themselves all at once. These are the warning signs that mean it’s time to call.
When more than one fixture is slow or backing up at the same time, the problem is in the main line — not a single drain.
Gurgling sounds from floor drains or toilets when running water elsewhere means air is being pushed back through the line.
A drain that keeps slowing down after being cleared has a problem further in the line. Recurring issues mean a permanent solution is needed.
The floor drain is the lowest plumbing point in the house, so it’s the first place sewage surfaces when the main line is backing up. If your basement smells like sewage, the line is likely already restricted enough that material is sitting in your floor drain and weeping tile — even if you haven’t seen a visible backup yet.
When everything in the house drains slowly — not just one fixture — the restriction is in the main line before it reaches the city connection.
Even with no symptoms, main lines in older Winnipeg homes benefit from annual inspection. Root growth and buildup work quietly before they cause a backup.
Most main line problems don’t need a camera to diagnose — the symptoms tell us most of what we need to know. Our technician comes out, evaluates the situation, and gives you a clear recommendation before any work is discussed.
If the symptoms are ambiguous or the line needs eyes on it before we can make a confident recommendation, we’ll tell you that too — and quote the camera inspection separately. No guesswork, no unnecessary charges.
Our technician comes to your property, evaluates the situation, and tells you exactly what’s going on — most main line issues don’t require a camera to diagnose on-site. If the symptoms call for it, we’ll recommend a camera inspection as the next step. Either way, you know what you’re dealing with before any service decision is made.
After your diagnostic assessment, we’ll recommend the tier that matches what we found. Here’s exactly what each one includes.
The City of Winnipeg requires a record of cleaning document when a structural defect is identified and a repair permit is needed. Imperial Standard and Imperial Restoration both include this documentation automatically.
Call us to describe the situation. We book your diagnostic assessment and confirm an arrival window.
Our technician assesses the situation on-site and explains exactly what we found before any work begins.
We recommend a tier based on what we found and present a flat-rate quote. Written approval is required before any work begins.
We complete the service, verify the result, and provide full documentation. Your invoice reflects exactly what was approved — not a cent more.
Mechanical restoration is the most thorough cleaning available — it restores full flow and extends the life of your line significantly. But if the pipe itself is structurally compromised — cracked, collapsed, or severely misaligned — mechanical cleaning is a long-term solution, not a permanent one. In those cases, pipe lining addresses the structural defect directly. When our assessment identifies structural damage that warrants it, we refer you to our trusted lining specialist so you have all the options in front of you.